EXCHANGE & RETURN POLICY

It has been 10 years now that J4Jacket has been keeping up and conveying fine quality leather products. Quality affirmation and opportune conveyances has constantly kept us occupied with assembling your requests dependably. Consumer loyalty has dependably been the most extreme need of our J4Jacket team. But meeting the desires of the considerable number of clients around the globe is still a challenge. In this way, certain key perspectives need to consider when it come exchange or return.

Essentials for Returns or Exchange

  • The product must be returned in the original packing.
  • The product must be in its original condition with all tags and logos attached.
  • In any uncertain circumstance there is a 15 days cash back or exchange guarantee beginning from the shipping date.
  • Return or exchange can only be benefited against unworn, unwashed or factory defective products.

Why can’t I Return or Exchange a product?

Extraordinary requests and hand crafted items are neither returnable nor interchangeable. Hand crafted requests being set up on the unique solicitation of the clients can't be returned. In any case, we can at present say yes on the off chance that you wish to change the product.

We take after strict examples of shading mixes and sizes chose by the purchasers on our website. In such cases we won't have the capacity to stimulate discounts or trades. Size estimation graphs are accessible with point by point data on each item page to make our purchasers ready to choose the right size. For inquiries in regards to various sizes drop us an email on info@j4jacket.com.

As specified before worn, adjusted or washed products won't be returned nor exchange.

There have been issues noted whereby purchasers have been requesting more than one product for trial and selecting one and only. To wipe out and dishearten such practices no discount or return will be acknowledged for client requesting more than one item in the meantime.

How can I request a Return?

In order to request for return or exchange at first you need to send us an email at claims@j4jacket.com.

Kindly bear in mind to specify your exact name, email address and order number that you specified at the time of placing order. We will require 48 hours to action your solicitation. Once our representative approves your claim, we will give you our distribution center address whereby, you need to send back the product through our recommendation. For all related queries don't hesitate to contact our accommodating team at help@j4jacket.com.

Refund Policy

When we get your return there will be further 8-10 days required to process the payment. The method of payment return will be chosen depending on the shared comprehension with the purchasers.

Shipping charges are non-refundable.