Delivery & Shipping Policy
We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below:
1. Order Processing Time:
1–2 business days (time to prepare and package your order).
2. Shipping Methods & Costs
We offer multiple shipping options to meet your needs:
Free Shipping
- Free worldwide shipping on orders over $139
- Estimated Delivery: 6–11 business days
Standard Shipping
- Estimated Delivery: 5–9 business days – Cost: $19.99
Expedited Shipping
- Estimated Delivery: 3–5 business days – Cost: $29.99
Note: Delivery time may vary based on location, carrier delays, customs clearance, and holidays.
3. Shipping Methods & Carriers
- We use trusted shipping partners such as UPS, FedEx, USPS, and DHL.
- Standard and expedited shipping options are available at checkout.
4. Customs, Duties & Taxes
- International shipments may be subject to customs fees, import taxes, and duties, which are the responsibility of the customer.
- We are not responsible for delays due to customs.
5. Order Tracking
- A tracking number will be emailed to you once your order ships.
- You can track your order through the carrier’s website or via the link in your confirmation email.
6. Incorrect Address Disclaimer
- Please ensure your shipping address is complete and accurate.
- We are not responsible for orders lost due to incorrect or incomplete addresses provided by the customer.
7. Lost or Delayed Packages
- If your order is delayed or appears lost in transit, please contact us at sales@j4jacket.com. We will coordinate with the carrier to resolve the issue as quickly as possible.
Contact Us
For any questions about your order or shipping details, contact our support team at:
sales@j4jacket.com
Contact Information
Email: sales@j4jacket.com
Business address: 241 W 37th St #802, New York, NY 10018, USA
Phone number: +1(646) 382-5332